Your system. Your infrastructure.
Your data.

01

Your system runs on a hosting account you own, opened in your name, billed to you directly. We work inside it as invited users. We never hold the only copy of your credentials, and revoking our access takes you minutes.

02

Every system ships with automated daily database backups and a defined retention window agreed in the quote. At handover we run a restore with you, so "the backups work" is something you've seen, not something you're told.

03

Your data lives in your database on your infrastructure. It is never shared, never sold, and never used to train anything. It's exportable at any time in standard formats. No request forms, no exit fees.

04

On the care plan, we patch dependencies and apply security updates as part of the monthly routine. Self-managed clients get clear documentation on what to update, how often, and how, written for any competent developer.

05

Care plan clients get next-business-day response on issues, and we reply to every message within 24 hours. We're a small shop, and that cuts both ways: no 24/7 command center, but no ticket purgatory either. You know who's fixing it.